FAQ

1.What's the store carrier for shipping

Answer form MiMi:

We use Canada Post for shipping parcels as they are highly professional and efficient. Deliveries are typically made within 3-7 days.

Additionally, we offer 5 shipping options including:

Canada Post expedited parcel

Canada Post Express Mail

Canada Post Priority

Canada Post regular parcel

Standard shipping is provided by Canada Post (over 75CAD free shipping across Canada) and (over 65USD free shipping across the United States).

NOTES: Since pet supplies include many heavy or large items by volume, such as cat trees, cat scratcher pads, cat litter, etc. So we may add a 5% packaging fee, the packaging fee covers the expenses of buying the box, bag, and packaging the shipment. It's a temporary charge, which will be removed once we make a final decision on purchasing the boxes or bags in bulk.

Question: Where do you ship from?

Answer from MiMi:

We ship parcels form our storage unit in Halifax Canada. We also consider to buy a new warehouse in China in the future to ship the Asian and Europion customers. At that time the shipping issue will depend on your shipping address and the shipping time.